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How-to guide

How to Send Money Online: A Step-by-Step Guide

How to send money

  1. Choose a provider

    Compare fees, exchange rates and delivery speed, then pick the option that gets the most money to your recipient.

  2. Create an account

    Sign up with your chosen provider using your email address or phone number and set a secure password.

  3. Verify your identity

    Upload a government-issued ID and, where required, proof of address. Verification is a legal requirement and usually takes a few minutes.

  4. Add recipient details

    Enter your recipient's name and select how they will be paid — bank deposit, mobile money, digital wallet or cash pickup.

  5. Pay for your transfer

    Fund the transfer with a bank transfer, debit card or credit card. Review the fee and the guaranteed amount your recipient will receive before you confirm.

  6. Track delivery

    Follow the transfer status in your account or app and receive a notification when the funds arrive.